Shipping policy

Shipping & Delivery Policy

Ste. Emilion Church Goods
Last Updated: October 16, 2026

Thank you for shopping with Ste. Emilion Church Goods. We are committed to providing dependable shipping and delivery services for churches, parishes, religious organizations, and clergy.

Shipping availability, processing times, delivery methods, and charges may vary depending on the product, supplier, order destination, and fulfillment requirements.

Please review this policy before placing your order.

1. Order Processing

Orders are generally processed Monday through Friday, excluding holidays.

• In-stock, non-custom products: Usually processed within 1–3 business days.
• Vendor-direct products: Processing times vary by supplier and product availability.
• Customizable or personalized products: Production begins after order approval, confirmation of customization details, and receipt of any required payment or deposit.
• Wine orders: Usually processed within 1–3 business days, subject to availability, age verification, and New Jersey delivery eligibility.

Processing times are separate from carrier transit times.

During holidays, promotions, product launches, or periods of high demand, additional processing time may be required.

If a significant delay occurs, we will attempt to notify you using the contact information provided with your order.

2. Shipping Options and Delivery

Ste. Emilion Church Goods offers different shipping arrangements depending on the products ordered.

Product Type	Shipping Method	Shipping Charges
Warehouse inventory	New Jersey local delivery or carrier shipping	Free NJ delivery when eligible; otherwise applicable carrier charges
Standard merchandise	UPS, FedEx, USPS, or other available carriers	Calculated or displayed at checkout
Vendor-direct small parcels	Supplier-direct carrier shipping	Estimated shipping collected at checkout where available
Vendor-direct oversized merchandise	Supplier-direct parcel or freight shipping	Actual shipping invoiced separately when designated
Customizable merchandise	Carrier shipping after production	Applicable shipping charges
Wine	New Jersey delivery or eligible carrier shipping only	Free NJ delivery when eligible; otherwise applicable NJ shipping charges

Shipping methods and estimated delivery dates depend on product availability, shipping destination, supplier requirements, and carrier service.

Delivery dates are estimates and are not guaranteed.

3. New Jersey Warehouse Delivery

Free New Jersey local delivery is available for qualifying warehouse-designated merchandise orders of $100 or more.

Eligibility requirements:

• The delivery address must be within an eligible New Jersey delivery area.
• The qualifying warehouse merchandise total must be at least $100.
• Only products designated as Ste. Emilion warehouse inventory qualify.
• Products shipped directly from outside suppliers do not qualify for free warehouse delivery.
• Orders below the qualifying threshold use available shipping methods and applicable charges.

Wine included in qualifying warehouse inventory may be eligible for free New Jersey local delivery, subject to all wine purchasing and delivery restrictions.

Mixed Orders

Orders containing warehouse merchandise and vendor-direct or other shipping-only products may require multiple shipments.

Free New Jersey delivery applies only to the qualifying warehouse merchandise portion.

Other items remain subject to their applicable shipping charges.

Checkout may present shipping arrangements as combined charges or separate fulfillment groups.

4. Vendor-Direct Shipping

Certain products sold by Ste. Emilion Church Goods ship directly from their manufacturers, distributors, or suppliers.

Vendor-direct products may include church furnishings, religious articles, altar accessories, sacred vessels, statues, devotional merchandise, and other specialty church supplies.

Because these items are shipped from supplier facilities rather than our warehouse, shipping methods and charges may differ from our standard merchandise.

Vendor-direct products fall into two primary shipping categories.

A. Estimated Shipping Collected at Checkout

For eligible small-parcel merchandise, an estimated shipping charge may be calculated and collected during checkout.

Estimates may consider:

• Product weight and dimensions
• Package size
• Shipping destination
• Carrier rates
• Supplier shipping origin
• Multiple packages or shipments

The shipping amount collected at checkout is an estimate unless specifically identified as a final shipping charge.

If the supplier’s actual shipping charge differs materially from the amount collected, Ste. Emilion Church Goods may contact the customer regarding an additional payment or an applicable refund.

Any additional charge will be communicated before collection.

B. Shipping Invoiced After Shipment

Certain vendor-direct products, particularly heavy, oversized, fragile, irregularly shaped, or freight merchandise, are designated:

Vendor Direct — Shipping Invoiced After Shipment

For these products:

1. The customer pays for the merchandise during checkout.
2. No shipping charge is collected at the initial checkout for the designated vendor-direct shipment.
3. Ste. Emilion Church Goods submits the merchandise order to the supplier.
4. The supplier prepares and ships the merchandise.
5. The supplier determines and reports the actual shipping charge.
6. Ste. Emilion Church Goods issues a separate payment request for the shipping charge, referencing the original order number.
7. The customer is responsible for paying the applicable shipping charge.

Important: A $0 shipping amount displayed at checkout for a vendor-direct item does not mean shipping is free.

The final shipping charge may depend on the package dimensions, weight, carrier, destination, handling requirements, and freight classification.

Customers who would like an estimate before purchasing should contact Ste. Emilion Church Goods before completing checkout.

C. Multiple Suppliers and Shipments

An order containing products from multiple vendors may be shipped in separate packages from different locations.

Each supplier shipment may incur its own shipping charge.

For example, an order containing a Christian Brands product and a Koley’s product may require two separate supplier shipments.

Charges collected at checkout and charges invoiced afterward will depend on the shipping method assigned to each product.

D. Vendor-Direct Shipping Exclusions

Vendor-direct products are not eligible for the Free New Jersey Warehouse Delivery promotion.

A qualifying warehouse order does not eliminate the shipping charges associated with vendor-direct merchandise included in the same cart.

E. Shipping Payment and Order Records

When additional shipping payment is required, Ste. Emilion Church Goods will reference the customer’s original order number in the payment request.

Where supported by our order-processing system, the additional shipping charge may be added to the original order. Otherwise, a separate payment request referencing the original order may be issued.

We will not automatically charge a customer’s payment method for an additional shipping amount without appropriate authorization.

5. Freight and Oversized Merchandise

Large or heavy products may require freight service, specialized packaging, additional handling, or delivery appointments.

Examples include:

• Church furniture and seating
• Large statues and religious furnishings
• Oversized candle stands
• Heavy sanctuary appointments
• Large baptismal fonts
• Other bulky or irregularly shaped merchandise

Freight charges may not be available during checkout.

When an item is identified as requiring a freight quote or separate shipping invoice, the final charge will be communicated according to the product’s designated shipping arrangement.

Freight delivery may be curbside or another carrier-defined service level unless additional delivery services are arranged.

Inside delivery, liftgate service, installation, and special handling may involve additional charges.

Please contact us before ordering if your location requires special delivery accommodations.

6. Customizable and Personalized Products

Custom products may include engraved, personalized, monogrammed, made-to-order, or otherwise customized merchandise.

Please review all customization information carefully before submitting an order, including spelling, dates, sizes, colors, designs, uploaded files, and other specifications.

• Production begins after required approvals and payment arrangements are completed.
• Customers are responsible for confirming the accuracy of submitted personalization details.
• Changes or cancellations may not be possible once production begins.
• Production times vary according to the product, supplier, and customization requirements.
• Proof approval delays may result in later shipment dates.
• Unless an item arrives damaged, defective, or materially different from the approved customization, customized merchandise is generally final sale and not eligible for return or exchange.

When an order contains both customized and ready-to-ship merchandise, items may ship together or separately depending on the available fulfillment arrangements.

Additional shipping charges may apply to separately shipped items and will be disclosed according to the applicable shipping method.

7. Wine Shipping and New Jersey Restrictions

Wine is available for purchase and delivery only within the State of New Jersey, and only to parishes, religious organizations, and clergy.

Ste. Emilion Church Goods does not ship wine to addresses outside New Jersey.

This includes other U.S. states, U.S. territories, military addresses, freight forwarders, and international destinations.

Age Verification

Customers purchasing wine must be at least 21 years of age.

The individual accepting delivery must also be at least 21 years old.

By placing a wine order, the customer confirms that these age requirements are satisfied.

We may use age-verification procedures, including:

• Age confirmation during checkout
• Identity and address verification
• Requests for additional documentation
• Adult-signature-required delivery
• Government-issued photo identification upon delivery

We reserve the right to hold, cancel, or refuse wine orders when age, identity, or delivery eligibility cannot be verified.

Adult Signature at Delivery

Wine shipments require delivery to an eligible adult age 21 or older.

The carrier may require a valid government-issued photo ID and an adult signature.

Wine packages cannot be:

• Left unattended.
• Delivered to or accepted by a minor.
• Delivered to a P.O. box.
• Left with an unauthorized recipient.
• Delivered to an address where required adult verification cannot be completed.

Failed Delivery or Age Verification

If an eligible adult is unavailable or required identification cannot be provided, the carrier may attempt redelivery, hold the shipment, or return it.

Eligible returned wine orders may be refunded according to applicable law and store policies.

Where legally permitted, refunds may be reduced by nonrefundable shipping, handling, return transportation, or restocking charges.

8. New Jersey Wine Delivery Confirmation

By purchasing wine from Ste. Emilion Church Goods, the customer confirms:

• The purchaser is at least 21 years old.
• The delivery recipient is at least 21 years old.
• The delivery destination is within New Jersey.
• An eligible adult will be available to accept delivery.
• Valid identification will be presented when required.
• Wine will not be forwarded, redirected, or reshipped outside New Jersey.

Ste. Emilion Church Goods reserves the right to cancel or refund orders that do not satisfy these requirements.

9. Shipping Delays and Carrier Issues

Carrier transit times are estimates and may be affected by circumstances beyond our control.

These may include:

• Severe weather
• Holidays
• Carrier service interruptions
• Incorrect or incomplete addresses
• Supplier production delays
• Product availability
• Freight scheduling
• Delivery access restrictions

If a shipment experiences a significant delay, we will make reasonable efforts to assist with tracking and available delivery information.

10. Shipping Estimates and Customer Assistance

Customers are encouraged to contact us before placing orders involving oversized, heavy, fragile, or vendor-direct merchandise when they would like an advance shipping estimate.

Our team can help review the product, destination, and available shipping arrangements.

Ste. Emilion Church Goods

Phone: 1-800-287-3204
Email: Sales@churchgoodste.com
Website: https://churchgoodste.com

11. Policy Updates

Ste. Emilion Church Goods reserves the right to update this shipping policy to reflect changes in carrier services, supplier arrangements, operating procedures, or applicable legal requirements.

The version published on our website at the time of purchase will govern the applicable shipping terms, subject to mandatory consumer protections and applicable law.